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Quick Scan helps you move quickly from a barcode or supported code to the relevant record or workflow in Compound Direct. It can be used with stock, batch, customer, order, dispense, e-script, and selected integration barcodes, depending on your workspace features.

Order Fulfilment in Compound Direct explains how to complete orders once a dispensed script is ready. It outlines where orders can be viewed and fulfilled, how fulfilment status is clearly indicated, and how to fulfil both signed-off and unsigned scripts.

Convert to Batch turns a completed dispense into reusable Batch Stock or a Compound Group while preserving the original compounding work. Users can retain the full or partial patient quantity, or delete the original dispense record, with remaining stock made available for future allocation. The process also maintains relevant compounding information and manages linked e-prescription updates or reversals where applicable.

Compound Direct introduces a redesigned interface and smarter workflow tools to help compounding pharmacies work faster and more safely. Key updates include Expanded Layout Mode, Prescription Overlay Mode, AI Label Check (Beta), Quick Scan, Quick Actions, Hotkeys, Font Size adjustment, improved Order navigation, and numerous UI enhancements that reduce clicks, improve visibility, and support more efficient, consistent patient care.

Understanding how Account, Order Workflow, and Order Tax settings interact helps pharmacies apply tax consistently while still allowing exceptions where needed. Account tax is best used for customers or clinics that require broad tax treatment, Order Workflow tax sets default tax behaviour for new orders, and Order tax determines the final tax outcome before invoicing.

Compound Direct’s Automatic/Conditional Bulk Allocation feature helps pharmacies pre-allocate multiple identical scripts to one internal batch before preparation is complete. This supports earlier label preparation, reduces manual allocation work, improves traceability between scripts, patients, and batches, and strengthens audit readiness by reducing risks linked to retrospective batch assignment.

Compound Direct’s Manual Bulk Allocation feature helps pharmacies efficiently allocate internal and external batch stock to multiple scripts after stock is approved for use. This workflow improves dispensing efficiency, reduces repetitive allocation tasks, strengthens batch traceability, supports accurate stock management, and maintains clear links between scripts, patients, and batch records to enhance compliance and audit readiness.

E-Prescriptions in Compound Direct extends beyond simply importing eScripts, supporting the full Australian E-Prescription ecosystem through integration with eRx, MySL, Healthcare Identifiers, and Real-Time Prescription Monitoring (RTPM). The system helps pharmacies import and reconcile prescription data, validate patient and provider identifiers, manage repeat tokens, and maintain compliance with national conformance requirements

Compound Direct E-Prescription tools support a range of pharmacy workflows designed to improve efficiency, maintain compliance, and provide greater flexibility when managing electronic prescriptions. Features include digital annotations, detailed prescription views, repeat token management, patient contact preferences, MySL consent settings, Keep at Pharmacy controls, audit logs, and reconciliation functions.

RTPM in Compound Direct helps pharmacists identify and manage the supply of monitored medicines through integration with state-based monitoring systems. Monitored active ingredients must be explicitly configured across compounds, stock solutions, and preparations to ensure accurate monitoring. The system performs pre-dispense RTPM checks, displays risk assessment alerts, and automatically submits monitored prescriptions to the eRx Exchange to support compliance and reporting requirements.

The Active Script List (ASL) is a digital list of electronic prescriptions for a patient. Patients can register for this service through the pharmacy, commonly referred to as MySL, and will receive an activation code to use with third-party applications.

Compound Direct’s E-Prescription workflow allows pharmacies to import and process eRx tokens or paper prescriptions with eRx barcodes. Before use, the workspace must be connected to HI and eRx, and pharmacist details must be correctly entered. Once imported, Compound Direct helps match or create the patient record, prefill prescription details, and support dispensing. After dispensing, the token is submitted to eRx, and any repeat token is sent to the patient’s preferred contact method.

The Xero integration in Compound Direct connects pharmacy billing, invoicing, and payment tracking workflows across Compound Direct and Xero. It allows teams to push aged account statements into Xero as draft invoices, link Compound Direct accounts with Xero contacts, improve matching accuracy using account numbers, and automatically sync payments back into Compound Direct to reduce manual reconciliation and double handling.

Compound Direct’s Automatic Refill Reminder System helps streamline patient follow-ups by removing the need for manual tracking and guesswork. Reminders are automatically calculated based on actual usage, ensuring patients are contacted at the right time for their next refill. Built-in lead times allow pharmacies to prepare medications in advance, reducing last-minute pressure and improving workflow efficiency.

Pharmacies can better manage devices and consumables by aligning inventory tracking with their workflows. Common challenges such as stock inaccuracies and manual adjustments can be addressed through systems designed for flexibility and precision. Compound Direct enables this by supporting flexible setup, real-time updates, automated selection, and accurate costing, improving both visibility and operational efficiency.

Sterile preparations are often formulated based on concentration, but in practice they are commonly stored and dispensed as discrete units such as vials. Using Compound Direct, pharmacies can prepare a sterile stock solution, configure a formulation for unit-based dispensing, and convert it into batch stock that allows individual vial units to be dispensed accurately.

As pharmacies grow, increasing operational complexity can turn traditional systems into a bottleneck. Discover how Compound Direct as a cloud-based compounding software helps teams stay connected, maintain real-time accuracy, and scale efficiently without losing control.

Auto Tracking for Minimum Stock on Hand brings a smarter, more adaptive approach to inventory management in Compound Direct. Instead of relying on static minimum SOH values, the system continuously adjusts stock levels based on real usage, helping your pharmacy stay aligned with changing demand.

Salt-to-base correction factors play an important role in compounding when a medication is supplied as a salt form but prescribed as the active drug. Compound Direct streamlines this process by allowing the salt-to-base factor to be applied at the ingredient batch level, where it is then automatically incorporated into formulation calculations to determine the correct quantity of salt required.

Let's explore in this blog the hidden operational, financial, and compliance costs of manual compounding, from ingredient waste and time loss to pricing inaccuracies, human error, and audit risk. It walks through how manual processes quietly erode efficiency and profitability, then outlines how Compound Direct replaces these risks with real-time inventory tracking, automated calculations, standardised pricing, audit-ready records, and SOP management to support safer, more scalable operations.

This blog explores the common operational stages pharmacies go through, helping you assess whether your current setup is truly supporting your operations or simply holding them together. You will also learn how to recognise when it’s time to move beyond temporary fixes and build a truly scalable, fully systemised pharmacy.

Pricing compounded medications is complex, with costs extending far beyond ingredients to include labour, devices, overheads, and market fluctuations. Compound Direct simplifies the process by offering real-time calculations, configurable pricing structures, and formulation-specific set prices, giving pharmacies clarity and flexibility.

Clinic Orders in Compound Direct are managed through tailored workflows that differ from standard pharmacy orders, ensuring clinic level accountability while allowing flexible billing and delivery options. This blog walks through each stage of the process, from order creation and workflow selection through payment, risk assessment, dispensing, and fulfilment, highlighting how automations streamline communication, billing, and operational efficiency.

Compound Direct processes both In-store and Online orders through a single, configurable workflow that standardises each stage of the order lifecycle, from draft creation and quoting through to payment, risk assessment, dispensing, fulfilment, and collection or delivery.

Compound Direct’s Order Workflows standardise and automate the entire pharmacy order journey, reducing manual work and errors while keeping staff and patients informed. Automation manages tasks like payments, invoicing, risk assessments, and notifications across in-store, remote, and clinic-based orders.

Compound Direct’s Email and SMS Templates simplify pharmacy communication by automating key messages such as order confirmations, payment links, and risk assessment requests. With customisable content, design tools, and placeholders, pharmacies can deliver professional, consistent, and personalised messages efficiently through email, SMS, or both.

Order Discounts in Compound Direct give pharmacies flexible control over pricing and promotions by allowing predefined discounts to be applied at the order or account level.

Order Delivery in Compound Direct gives pharmacies flexible control over how orders are shipped or collected.

Adding drafts to orders in Compound Direct covers how orders are created and managed from the point a script is received.

The Charge to Clinic – Send to Clinic workflow is used when orders are billed directly to a clinic account and delivered to the clinic address.

The Charge to Patient – Send to Clinic workflow is used when patients are billed directly, while orders are delivered to a clinic for collection or administration.

The Charge to Patient – Send to Patient workflow is designed for orders where patients are billed directly and receive their medication at their nominated address or via pickup.

The Charge to Clinic – Send to Patient workflow is designed for orders where clinics are billed directly, while medications are delivered to the patient’s nominated address or made available for pickup.

In this blog, we’ll explore the core areas that matter most when setting up Compound Direct, from defining ingredients and understanding adjustment factors to tailoring dosage forms and building a master formulation database. Taking the time to set these foundations now will give you a system that not only works smoothly today but also scales with your pharmacy in the future.

The Compound Direct Repeats System helps pharmacies manage prescription supplies and different dispensing statuses, including variable supply, deferred, owing, and external repeats. It also supports repeat authorisations and refill reminders to streamline prescription management from initial supply through to ongoing patient care.

Choosing the right compounding pharmacy software means finding a platform that fits your workflow. RxOne offers a comprehensive pharmacy management system, while Compound Direct focuses exclusively on streamlining compounding tasks. Both support pharmacies in different ways. Let’s explore their core strengths and see how each can enhance daily operations.

Upgrading from PK to Compound Direct is the next step toward seamless compounding. This future-proof platform streamlines every stage from formulation to dispensing, enabling pharmacies to operate smarter, safer, and more efficiently while setting the stage for long-term success.

Discover how Compound Direct ensures accurate and efficient compounding through real-time calculations. This blog breaks down the key processes behind the scenes, from ingredient roles and adjustment factors to weighing variations, so you can understand how the system adapts to changes and supports seamless, confident batch preparation.

The displacement factor is a calculation of how much volume an ingredient might take up in a formulation per gram. It determines how much base to remove when adding the ingredients.

Compound Groups allow you to compound the same formulation for multiple patients at the same time. Meaning, matching dispense records can be worked through the lab as one simultaneous compound. This reduces physical time compounding, providing for more efficiency within the pharmacy.

Precision matters in compounding, and the way you set up your dosage forms can have a lasting impact on both accuracy and efficiency. While the setup process may seem straightforward, there are key configuration options that are often missed or might seem confusing.

Compound Direct's prescription-to-product workflow may differ from traditional processes. This guide will help you understand and optimise your use of our carefully designed system.

Signing off on a formulation isn’t just a checkbox, it’s a vital part of ensuring accuracy, safety, and traceability in your compounding workflow. In this guide, we’ll walk you through what signing off means in Compound Direct, how it works, and why it plays such a critical role in maintaining the integrity of your master formulations.

In Compound Direct, your compounding SOPs are stored securely and are easily accessible to all users. Procedures can be uploaded as PDFs for in-platform viewing or added as downloadable resources such as CMIs, templates, and forms.

Compound Direct allows you to easily add any devices and consumables used during the compounding process, as well as those needed to package finished products for use.

Knowing what you have in your inventory is not just crucial for ensuring you have what you need to make compounds in a timely manner, it also prevents over-ordering, loss due to expiry or incorrect monthly financials. Luckily Compound Direct has a simple and intuitive stocktaking module that will save you time and money.

The Customer page on Compound Direct offers an extensive overview of the customer. Understanding this page will allow you to get a full view of the status of current, previous and future customer records. The Customer page incorporates the entirety of all customer information. This article will outline the details of the five tabs which relate directly to customer records and how the repeats are grouped by prescription.

Compound Direct offers an exciting feature, risk assessments can be sent electronically to customers via SMS, email or both. The customer can complete the medical history survey, which then feeds directly back into the software under the customer profile. This is a groundbreaking add-on for compounding pharmacies, particularly within Australia.

It can often be a difficult task to decide how to best set up your compounding lab. Compound Direct is a versatile cloud-based compounding software, which often leads to a myriad of choices when determining which internet capable device to use in the compounding lab. Ultimately, when purchasing PCs, iPads or Tablets, we want to make sure that the device capability promotes ease of scanning, limits contamination risks and aids in seamless compounding.

Get to know the different types of adjustment factors, how Compound Direct handles them and how to minimise the risk of adjustment errors

Compound Direct simplifies the creation of new dosage forms through real-time calculations, automatic formula naming, and consistent labelling. This guide explains how to create a vaginal suppository dosage form, emphasising the importance of accurate data entry at every step.

EFTPOS, which stands for Electronic Funds Transfer at Point of Sale, is a payment system that allows customers to make purchases using debit or credit cards at retail locations. It enables secure transactions by transferring funds electronically from the customer's bank account to the merchant's account.

In order to accurately track schedule 8 stock via the Modeus Cloud DD book, Compound Direct will send relevant information to Modeus. This will differ depending on whether the compound is a drug, a compound, or a batched compound.

Compound Direct software makes it easy to contact the customer via SMS once their order is fulfilled which in turn creates a seamless workflow. When compounding items are ready for pick-up, you can efficiently contact the customer via SMS through the Compound Direct software.

If you haven’t set up your 2-Way SMS feature in the Compound Direct software here are a few steps to get you up and running. The 2-Way SMS feature is a valuable addition for both your customers and your compounding pharmacy. By leveraging the 2-Way SMS feature, both your pharmacy and your customers can enjoy smoother, more efficient interactions.

In this article we will talk about how to treat Commercial Medicines within the compounding space and how to practically apply the use of these medicines using the Compound Direct software.

In this post, we look at finalising the import from another software such as PK Compounder or Compound Assist.

Manufacturing batch stock in a Compounding Pharmacy is an efficient exercise to avoid performing single compound processes for multiple identical prescriptions.

A medicine recall is a rare but serious pharmaceutical event. A recall can occur for a number of reasons, such as side effects, effectiveness, packaging, and/or labelling.

Compounding pharmacists have a very difficult task navigating several layers of legislation, codes, and guidelines in order to fulfill a compounding prescription. How can pharmacists comply with these practice standards and guidelines?

In this post, we will take a look at compounding a Estriol & Estradiol (Biest 50/50) dilution to prevent weighing errors

In this post, you will learn how to translate concepts from PK software into Compound Direct. It will explain how your data will be converted from PK software into Compound Direct

This blog provides an overview of the six basic steps to get started in Compound Direct. It’s designed to help you begin each step with confidence and navigate the software. From adding ingredients and creating formulations to preparing your first compound, dispensing, and signing off, each step is clearly introduced so you’ll know where to start.

Are you using excel or paper and pen to record your compounding? Here are three reasons you might want to consider a compounding software.