Formulations
Create reusable formulas with ingredients, strengths, procedures and labels.
What is Compound Direct?
Australia's only fully cloud-based dispensing software, built for compounded and private, non-PBS prescriptions.
Book a demonstrationCompounding
Manage the full compounding record, from formulation and pricing through preparation and quality assurance.
Calculations
Apply adjustment factors, density, displacement and packing calculations.
Pricing
Calculate prices from labour, ingredients, devices and consumables, with dosage-form, markup and volume pricing options.
Cost visibility
Review cost, patient price, gross profit and margin.
Ingredients and inventory management
Manage ingredients, suppliers, batch stock, expiry and inventory levels.
Batching and batch management
Create and manage compounded batches, quantities and prescription allocations.
Preparation
Record ingredient batches and weighed quantities using barcodes or balances.
Integrated balances
Connect balances across 25+ supported brands and models.
Quality and risk
Record quality checks, risk assessments, photos, evidence and pharmacist approval.
Audit and access
Full audit records, user activity reporting and access from phones or iPads.
Private dispensing
Run private, non-PBS intake, draft and dispense workflows for compounded and commercial medicines in fully web-based software.
Intake
Accept eRx electronic prescriptions, MySL and paper scripts.
Draft
Review the patient, prescriber, medicine, directions, repeats and price.
Dispense
Dispense compounded and commercial medicines through one non-PBS workflow.
Australian services
eRx, MySL and real-time prescription monitoring, including QScript and ScriptCheck.
Controlled medicines
Use DDBook and StrongER digital controlled-drug registers.
Labelling
Create customisable script, ancillary and customer labels.
Printing
Print repeats, pharmacy receipts, medication histories and compounding worksheets.
Purchase orders and invoicing
Send purchase orders to your suppliers and receive stock from suppliers.
Commercial medicines and bulk workflows
Manage commercial drugs, retail products and high-volume clinic work in the same system as compounded prescriptions.
Commercial drugs
Manage commercial medicines, suppliers, barcodes, pricing and stock.
Retail products
Manage retail products, suppliers, SKUs, barcodes, pricing and stock.
Batch tracking
Track lot numbers, expiry, quantity, cost and supply history.
Bulk intake
Bulk import high-volume clinic work from structured files.
Reconciliation
Validate imported information before creating pharmacy records.
High-volume dispense
Create drafts and orders in bulk while retaining pharmacist review.
Internal operations
Keep staff follow-up, reporting, permanent files, stock counts and recurring maintenance inside the pharmacy workspace.
Activity
Keep internal notes and system events on the relevant record.
Reporting
Built-in reporting across pharmacy activity, stock, orders and user usage.
Notifications and follow-up
Notify staff with mentions, priorities and linked reminders.
Document storage
Permanently upload and retain files with unlimited storage.
Stocktakes
Run multi-user stocktakes using barcode, count or weigh modes.
Maintenance reminders
Schedule recurring calibration and maintenance tasks with recorded results.
Controls
Stop controlled tasks when required maintenance is overdue.
Orders, payments and accounts
Use orders as the point of sale, with quoting, payment, billing and fulfilment connected to the same record.
Orders and POS
Sell compounds, commercial medicines and other products on one order.
Quoting and receipts
Create quotes, invoices and transaction receipts.
Payment links
Accept Visa, Mastercard, AMEX, Apple Pay and Google Pay online.
Checkout page
Collect shipping addresses, delivery preferences and per-patient risk assessments.
EFTPOS
Take integrated EFTPOS payments directly through the order workflow.
Cash drawers
Manage floats, cash payments, refunds and end-of-day reconciliation.
Accounts
Manage billing, balances, statements, ageing and Xero integration.
Order workflows
Standardise how orders move from payment to fulfilment.
Patient communication and fulfilment
Handle patient communication and delivery updates from the customer, prescription and order workflows.
SMS
Send one-way SMS or schedule SMS to patients at a fixed date and time.
Two-way SMS
Send and receive two-way SMS, including image replies.
Templates
Reuse consistent messages without rewriting routine content.
Order updates
Send order confirmations, payment updates and fulfilment messages by SMS or email.
Follow-up
Send order reminders and owing-script correspondence.
Refill reminder system
Schedule and send refill reminders to patients.
Risk assessments
Send patient risk-assessment links and track completion.
Shipping
Create shipping labels and track fulfilment through Starshipit.
Automation and integrations
Build and manage connections to clinics, portals and internal systems through our developer portal, platform-wide APIs and event-driven webhooks.
Developer portal
Access API documentation and integration resources in one place.
API coverage
Use platform-wide APIs to build any workflow your pharmacy or partners require.
API permissions
Give each integration only the access it needs.
Use cases
Build patient portals, clinic integrations and custom operational tools.
Webhooks
Notify external systems when supported events occur.
Security and access control
Control access to the workspace, integrations and payment data, with security history retained for review.
Individual user accounts
Give every team member their own identifiable workspace account.
Roles and permissions
Apply reusable roles with granular permissions for each area of work.
Multi-factor authentication
Require an additional verification step when users sign in.
Single sign-on
Use Azure Active Directory and other supported SSO options.
IP allowlists
Limit enterprise workspace access to approved IP addresses.
Security history
Review authentication history and record-level user activity.
Integration security
Use permission-scoped API keys and signed webhooks.
Encryption
Encrypt data both in transit and at rest.
Payment security
Use tokenised payment details and 3-D Secure for online payments.
Support
Access practical help through direct support, self-service resources, training, onboarding and migration assistance.
Support channels
Get support online, by email, by phone or within the application.
User guides
Use detailed product guides for setup and ongoing reference.
Blog
Read product articles and updates from the Compound Direct team.
Training
Train pharmacy teams to use Compound Direct in their daily work.
Onboarding
Receive help setting up the workspace and preparing the team to go live.
Migrations
Move existing pharmacy data into Compound Direct with migration support.
Questions
Is Compound Direct cloud-based dispensing software?
Yes. Compound Direct is fully web-based. It does not require an in-pharmacy application server or store database for the platform, and authorised users can access the workspace from desktop, phone or iPad.
What dispensing workflows is it designed for?
Compound Direct supports private, non-PBS dispensing for both compounded and commercial medicines. It is designed for compounding pharmacies, digital pharmacy services, clinic partnerships and high-volume private dispensing.
Can it replace a pharmacy's PBS dispensing system?
Compound Direct does not provide PBS claiming. Its private dispensing workflows can operate alongside a pharmacy's PBS dispensing system.
Does it support electronic prescriptions?
Yes. Compound Direct supports eRx electronic prescriptions and MySL workflows, subject to the required pharmacy, identity and patient-consent setup.
How does real-time prescription monitoring work?
Compound Direct runs an RTPM pre-check through the service applicable to the patient's state or territory. The pharmacist reviews and acknowledges the returned status as part of the dispensing workflow.
Review the platform against your pharmacy's workflow
A demonstration can cover the parts of Compound Direct relevant to your compounding, private dispensing and operational requirements.
Book a demonstration